kok138 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the rights you hold over your data as a user of our service.
All data transmitted between your device and kok138's servers is protected by industry-standard 256-bit SSL encryption. This applies to every page of the Platform — from the login screen to your transaction history — ensuring that no third party can intercept your personal information in transit.
kok138 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used exclusively to operate your account, comply with legal obligations, prevent fraud, and improve your experience on the Platform.
As a registered kok138 user, you have the right to access the personal data we hold about you, request corrections, and — in defined circumstances — request deletion. Your privacy rights are outlined in full in Clause 9 of this Policy and can be exercised by contacting our support team.
Personal data and KYC documents stored on kok138's servers are protected by encryption at rest, strict access controls, and routine security auditing. Only authorized personnel with a legitimate operational need may access stored personal data, and all access is logged.
kok138 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive categories of personal data (such as racial origin, religious beliefs, or health data) beyond what is required for responsible gaming assessments.
Promotional communications from kok138 are opt-in. You may withdraw your consent to receive marketing emails, SMS notifications, or in-platform promotional messages at any time through your account settings or by contacting our support team. Withdrawing consent does not affect service communications.
This Privacy Policy applies to all personal data processed by kok138 in connection with your use of the Platform at https://kok138.cam and any associated services, communications, or support channels. It applies to all registered users, prospective users who browse the Platform without registering, and any individual who contacts kok138 through its support channels.
By registering an account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you should cease using the Platform immediately.
This Policy should be read alongside kok138's Terms & Conditions and Responsible Gaming page, both of which contain additional information relevant to data processing in those specific contexts.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, date of birth, email address, device identifiers, and transaction history. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transmission, and deletion. |
| "Controller" | kok138 — the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | A third party that processes Personal Data on kok138's behalf under a binding data-processing agreement. |
| "User" / "You" | Any individual who accesses or uses the kok138 Platform, whether registered or unregistered. |
| "KYC Data" | Identity and age verification documents submitted by a User during the Know Your Customer process, including government-issued ID, proof of address, and payment method verification. |
| "Cookies" | Small text files or similar tracking technologies placed on a User's device by the Platform or third-party service providers integrated into the Platform. |
kok138 collects Personal Data across several categories depending on how you interact with the Platform. The categories and specific data points we may collect are described below.
When you register an account on kok138, we collect:
To comply with anti-money-laundering obligations and verify user age, we collect:
We collect records of all financial transactions associated with your account, including:
kok138 maintains a full record of your betting and gaming history on the Platform, including bet amounts, selections, odds, outcomes, game titles played, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud prevention.
When you access the Platform, our servers and analytics tools automatically collect:
When you contact kok138 through live chat, WhatsApp, or email, we retain a record of the communication including the content of messages, timestamps, and the account associated with the enquiry. These records are used for quality assurance, dispute resolution, and staff training purposes.
kok138 collects Personal Data through a combination of methods, depending on the nature of your interaction with the Platform. These are set out below.
kok138 may derive additional information from the data described above, including risk scores, responsible gaming assessments, and player-value categorizations. Such derived data is processed under the same legal bases and safeguards as the underlying source data.
kok138 processes your Personal Data for the following purposes:
kok138 processes your Personal Data only in circumstances where a valid legal basis exists under applicable data-protection law. The legal bases we rely upon are:
kok138 does not sell, rent, or trade your Personal Data. We share Personal Data only in the limited circumstances described below, and always under appropriate safeguards.
All service providers process Personal Data on kok138's behalf under data-processing agreements that impose contractual obligations regarding confidentiality, security, and lawful processing. These agreements align with international data-protection standards.
kok138 may disclose Personal Data where required to do so by law, regulation, court order, or where such disclosure is necessary to protect the legal rights, property, or safety of kok138, its users, or the public. This includes disclosure to licensed gaming regulators, anti-money-laundering authorities, and law-enforcement agencies where legally required.
In the event of a merger, acquisition, or sale of all or part of kok138's business, Personal Data may be transferred as part of that transaction. Any successor entity will be bound by the terms of this Privacy Policy, or will provide you with an updated policy that reflects any material changes.
kok138 retains Personal Data for as long as necessary to fulfil the purposes described in Clause 5, subject to applicable legal requirements. Specific retention periods are determined by reference to the following principles:
Where Personal Data is no longer required for the purposes for which it was collected, kok138 takes reasonable steps to delete or anonymise it securely. Anonymised data may be retained for research and Platform-improvement purposes indefinitely.
As a kok138 user, you have the following rights over your Personal Data, subject to any limitations arising from legal or regulatory obligations:
Request a copy of the Personal Data kok138 holds about you.
Request correction of inaccurate or incomplete Personal Data.
Request deletion of your data where processing is no longer justified.
Receive your Personal Data in a structured, machine-readable format.
Object to processing based on kok138's legitimate interests.
Withdraw previously granted consent at any time, without affecting lawful prior processing.
Request that processing of your data be restricted in certain circumstances.
Complain to the relevant data-protection authority about how your data is handled.
To exercise any of these rights, contact kok138 via live chat or email at [email protected]. kok138 will respond to valid requests within 30 days. Where required, kok138 may request additional verification to confirm your identity before processing a request.
kok138 uses cookies and similar technologies to maintain functionality, enhance your experience, and analyze Platform usage. The main categories of cookies used are:
Required for the Platform to function correctly. These include session cookies that maintain your login status and security cookies that protect against cross-site request forgery. Essential cookies cannot be disabled.
Remember settings such as language preferences, display options, and responsible gaming configurations. Declining these may affect feature availability.
Provide kok138 with aggregated information about how users navigate the Platform, including page views, scroll behaviour, and session duration. This data is used to improve site design and usability.
Cookies set by integrated third-party services, including analytics providers and certain game vendors. These are governed by the respective third party's privacy policy. kok138 does not control third-party cookies.
You may control or delete cookies through your browser settings. Note that disabling certain cookies may degrade your experience of the Platform. By continuing to use kok138 without adjusting your browser settings, you consent to our use of cookies as described in this Clause.
kok138 takes the security of your Personal Data seriously and implements robust technical and organizational measures to protect it. These include:
While kok138 applies industry-standard safeguards, no method of transmission or storage can be guaranteed as 100% secure. In the event of a data breach that affects your Personal Data, kok138 will notify you and the relevant authorities as required by applicable law.
kok138 is strictly for individuals aged 21 and above. The Platform is not directed at minors, and kok138 does not knowingly collect Personal Data from individuals under 21 years of age. If you believe that a minor has registered an account or provided Personal Data to kok138, please contact us immediately. Where kok138 becomes aware that a minor has registered on the Platform, the Account will be closed, all associated data deleted where permitted, and any deposited funds returned in accordance with the Terms & Conditions.
kok138 is an internationally licensed platform, and your Personal Data may be processed in jurisdictions outside Indonesia. This includes data centres used to host the Platform, payment processors, and KYC-verification providers. Where a transfer of Personal Data occurs to a jurisdiction that does not have data-protection laws deemed adequate, kok138 ensures that such transfers are governed by appropriate safeguards, including standard contractual clauses, to maintain an adequate level of data protection.
By using the Platform, you acknowledge and consent to such transfers as described in this Clause. kok138 will take all reasonably necessary steps to preserve the confidentiality and security of your Personal Data during any cross-border transfer.
kok138 may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. Material changes will be communicated to registered Users via the email address associated with their Account and/or via a notice on the Platform at least seven (7) days before the changes take effect. The "Effective Date" at the top of this page will indicate when the current version was last revised.
Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you may cease using the Platform and request Account closure in accordance with the Terms & Conditions.
For any questions, requests, or concerns relating to this Privacy Policy or the handling of your Personal Data, please contact the kok138 data-protection team through one of the following channels:
All privacy enquiries are handled in the strictest confidence by our dedicated data-protection team, who respond to data-subject requests within 30 days as set out in Clause 9.
Our privacy team is happy to clarify any part of this policy in plain English. You can also browse our FAQ for quick answers, review the full Terms & Conditions, or learn about the player-protection tools on our Responsible Gaming page.